Story Homes have been awarded a f ive-star customer satisfaction rating by leading bodies in the housebuilding industry.

The results from the national new homes customer satisfaction survey – carried out by the Home Builders Federation (HBF) and the National House Building Council (NHBC) – confirm that Story Homes has received a five-star satisfaction rating, with more than nine in 10 customers recommending the firm to a friend.

In addition to this impressive result, Story Homes have achieved two further accolades for customer service from ‘In-house’ – the customer satisfaction research body for the residential property sector.

The firm received a ‘Gold’ rating after 97% of customers said they would recommend Story Homes, and achieved an ‘Outstanding’ award, which is accredited to those classed as the very best in the industry with world leading customer service.